What’s highly interesting now is understanding the “why” behind the “what.” The “what” is a hard braking event measured by a highly sensitive accelerometer. The “why” is much harder, but we can begin to fill the gap by looking at context much more specifically.

Earlier this year, Cambridge Mobile Telematics published its 2022 Distracted Driving Report. Many of the trends are troubling. Dangerous behaviors like distracted driving have increased during the pandemic. But it isn’t all bad news. CMT research has also shown that the right type of insurance telematics programs can help maintain and even improve safe driving behaviors, which we’ll cover in trend seven below.

Claims telematics is the biggest innovation to happen to the industry in decades. Over time, claims telematics will control or reduce the price of auto insurance. Playing catch up on implementation and process change will be a challenge in a quickly evolving market.